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How do I contact Milton Sleep Company?

You can contact us by phone 24/7 CST at 512-M1LTONZ (512-615-8669) or email us at We’re always happy to help.

Does Milton offer deferred payment options?

No. Milton is specifically designed so that it never needs to be turned over. Always keep the Milton logo right side up. And if, for some reason, you see it upside down, something has happened in your bedroom that we don’t need to know about. We do recommend rotating it 180 degrees (head to toe) every six months for maximum comfort and life.

What payment methods can I use?

We accept AMEX, Mastercard, Visa, Discover, PayPal, Google Pay, Apple Pay, and Shop.

Do you offer removal of my old mattress?

At this time we do not offer this service. We suggest you consider donating your old mattress to organizations such as the Salvation Army or homeless shelters in your community. However, please remember that used mattresses must be free from rips, tears, and stains to be accepted as donations. If you cannot donate your old mattress, you can use a recycling service in your area for a small fee. Additionally, many cities offer bulk trash services that can remove large items like furniture throughout the year. You can check with your local municipality for more information. If none of these options work for you, there are also removal services like 1-800-GotJunk that charge based on the size of the item. 

How long will it take for my mattress to be delivered?

Your new Milton mattress should arrive within 5-7 business days.

Where is my order?

You will receive an email confirmation of your order that includes a link that will let you check the status of your order.

Do I pay for shipping and delivery?

No. Shipping and delivery of your new Milton mattress are free.

My mattress was damaged during shipping. What should I do?

We’ll take care of that. Please contact us 24/7 at 512-M1LTONZ (512-615-8669) or email us at We’re always happy to help.

How will my order be shipped?

We ship all of our mattresses with UPS.

Where does Milton ship mattresses?

Anywhere in the continental United States.


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